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conceptdraw.com
How to Create an Interactive Voice Response (IVR) Diagram | Interactive Voice Response Diagrams | Illustrate the Computer Network of a Building | Ivr Flow Diagram For
Interactive Voice Response (IVR) System is a telecommunication technology that enables a computer to automatically process voice and touch phone signals. IVR systems allows users to interact through a computer with various service systems, available by telephone. The objective of IVR system is to reduce customer service costs by delivering self ...
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