Professional iPhone 14 screen replacement demands specific expertise and genuine components. The latest iPhone models feature ...

Which brings us to May 24, when Tim called his mother from someone else’s phone saying he thought his iPhone was stolen.

Now, however, social media and other forms of technology are beginning to radically reshape the customer service landscape, giving consumers powerful new tools to solve problems and make ...

Apple has expanded its Self Service Repair Program, allowing hardware tinkerers to fix hardware issues with their iPad at ...

American Apple Pay users flooded the DownDetector website with complaints about the service issues. "Won't let me pay my account. 'Account Services Unavailable'..." wrote one customer.

The Belk department store chain is experiencing issues with some functions ... customers posted about not being able to reach customer service. According to the media reports, all Belk stores ...

Gartner predicts that 40% of all customer service issues will be resolved by unofficial third-party tools powered by generative AI (GenAI) by 2027, signaling a fundamental shift in customer ...

The affected iPhone 14 Pro Max was purchased in 2022. Apple customer service has assured users that ... their commitment to addressing safety issues promptly and thoroughly. Such incidents are ...

This is the first iPhone service program in a couple years, with the last one being in 2021 where some iPhone 12 models experienced an earpiece speaker problem. This new service program is for ...

We are aware of an issue impacting service for some customers ... That lines up with the Verizon outage today if you're a customer, but your iPhone within the United States, Australia, and ...

The outage has affected both iPhone and ... Verizon reported that service has been restored. But customers are still reporting service disruptions. Are you still having issues with Verizon?

There appears to be a widespread outage of Verizon cell phone service ... problems are mobile phone users. If SOS or "SOS only" is in the status bar, the device isn't connected to the ...