Jim Sullivan, who was brought on in 2024 as chief development officer, will focus on reversing the brand’s declining ...

The company also created an executive position for strategy and transformation to help improve the performance of its Outback ...

Tech failures are inevitable but operational collapse isn’t. The foodservice brands that succeed are the ones ready for ...

Property sales for some footprints collapsed as fast casual formats grew, leaving landlords with few buyers and costly ...

The company is laying the foundations to make Starbucks “once again the gold standard in customer service” and is planning to ...

The fast casual chain’s digital kitchen display system, now deployed in at least 1,000 restaurants, is increasing comparable ...

The company is turning to data science and prediction markets as consumer demand for beverages creates opportunities for new ...

CEO Rob Lynch said the brand should embrace a more aggressive marketing strategy to set it apart from fast food burger chains ...

The coffee chain’s same-store sales dropped for the sixth consecutive quarter, but CEO Brian Niccol said the brand is seeing ...

The original indictment alleged misconduct over a loan scheme involving $47 million transferred from Fat and Fog Cutter ...

After simplifying its menu, the coffee giant will focus on experiential beverages, artisanal foods and non-coffee drinks.

Jake’s Franchising renamed itself Wayback Franchising and launched Hubspoke Brands to offer franchisees more concepts and ...