BGE says its customers experienced the fewest power interruptions in company history in 2024, the company said Monday.

Quality customer service not only retains customers, but also turns them into an exceptional marketing ally through ...

The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business ...

JetBlue Airways is renowned for its customer-centric approach, ensuring passengers have access to assistance whenever they ...

Kady Chrystelle vented about her experience with a UK-based hairdresser in a now-viral TikTok video. She shared several clips ...

As we continue to explore how AI can enhance customer experience (CX), it’s essential to examine how different generations, ...

Think status go, rather than status quo. It goes without saying that customers are the lifeblood of any company ...

Along with selling high-end merchandise, customers at Lakewood Furniture Galleries receive a personalized shopping experience ...

Look for a modern fuel risk management solution that goes beyond traditional customer service such as by delivering 24/7 ...

The SSA announced plans in late February to eliminate about 7,000 jobs — 12.3 percent of the current staff — as part of a ...

Jackson National Life Insurance Company® (Jackson®), the main operating subsidiary of Jackson Financial Inc.1 (NYSE: JXN), ...

By J. N. HalmResearchers have long understood that customer satisfaction is not a simple equation. Every interaction a ...