BGE says its customers experienced the fewest power interruptions in company history in 2024, the company said Monday.

The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business ...

Elon Musk and DOGE are proposing to eliminate 500,000 government jobs using artificial intelligence to do certain jobs and ...

We compared prices, features, performance and support of the top WordPress hosting services to help you make the right ...

JetBlue Airways is renowned for its customer-centric approach, ensuring passengers have access to assistance whenever they ...

Nearly half (50%) of Pennsylvania households are eligible for fiber internet service, according to the FCC. Verizon Fios is ...

Along with selling high-end merchandise, customers at Lakewood Furniture Galleries receive a personalized shopping experience ...

The resignation announcement sparked a discussion about the challenges of working in customer support. The author, which is ...

Many insurers are struggling to meet customers' demands for fully digital interactions and near-instant claims processing.

Volkswagen is recalling more than 191,000 vehicles, according to the National Highway Traffic Safety Administration. For a complete list of recalled vehicles or to see if your car needs repairs, check ...

When an at-risk sleep apnea patient needed his breathing machine replaced, Lincare, a $2.4 billion behemoth with a ...

Social Security payments continue during a shutdown, but SSA offices may have delays in services, applications and customer support.