Benjamin Ball Associates, a London-based coaching and presentation training firm, has announced refinements to its executive communication programmes following consistent feedback from clients across ...

As the ink begins to dry on a newly signed franchise agreement, the minds of both franchisor and franchisee will turn to training and onboarding. When and how will the franchisee be trained in order ...

Benjamin Ball Associates, a London-based executive coaching and presentation training firm, has reported strengthened client feedback and announced refinements to its leadership and communication ...

For companies that rely on excellent customer service to drive revenue, profit and customer loyalty, effective training techniques are integral. A customer service policy and formal service standards ...

Training and development describes the formal, ongoing efforts that are made within organizations to improve the performance and self-fulfillment of their employees through a variety of educational ...