Benjamin Ball Associates, a London-based coaching and presentation training firm, has announced refinements to its executive communication programmes following consistent feedback from clients across ...

Benjamin Ball Associates, a London-based executive coaching and presentation training firm, has reported strengthened client feedback and announced refinements to its leadership and communication ...

For companies that rely on excellent customer service to drive revenue, profit and customer loyalty, effective training techniques are integral. A customer service policy and formal service standards ...

Training and development describes the formal, ongoing efforts that are made within organizations to improve the performance and self-fulfillment of their employees through a variety of educational ...

Employees must have the right skills, knowledge and experience to function productively. That's where a human resources department comes in, providing development opportunities to the workforce. They ...