In an era where data is everything, understanding the intricacies of customer analytics is essential for businesses looking to stay ahead of the competition. The ability to dissect and use customer ...

Lee Davis is a tech analyst who has been covering the document imaging industry for over five years. Currently, Lee is the Associate Director of Software and Scanners at Keypoint Intelligence, where ...

The voice of the customer (VoC) has long been a crucial determinant of business success. As companies focus more on customer experience, understanding the customer's voice becomes paramount. This is ...

Customer data platform provider launches new AI capabilities to transform raw data into actionable insights for enterprise ...

Companies use customer data in their decision-making, but they must know how to wield it properly. Here is the best way to ...

Customer intelligence platform Enterpret Inc. today launched what it says is the first agentic feedback system designed to ...

RADCOM Ltd., (Nasdaq: RDCM), a leader in next-generation intelligent assurance, announced today availability of its High-Capacity User Analytics solution. The solution enables telecom operators to ...

The recently published 2025 Website Analytics Emotional Footprint report from global IT research and advisory firm Info-Tech ...

Clickstream analytics harnesses this data to provide organizations with unparalleled insights into customer behavior, enabling them to make informed decisions and tailor strategies that resonate with ...

Students are required to complete a total of 30 credits to complete the MS in Marketing Analytics and Insights degree. View the suggested course sequence for a 1-year full-time student. The purpose of ...