T-Mobile to Use ChatGPT Tech for AI-Powered Customer Support
The goal is to run a new customer service platform called 'IntentCX,' which promises to take AI customer support to the next level for T-Mobile customers.
T-Mobile embraces AI tech by giving OpenAI customer data
T-Mobile has an answer for those frustrated by automated customer-service calls and it’s not hiring more hotline workers. It wants to build a robust AI platform based on harvested customer data. The Bellevue-based telecom giant announced Wednesday it had reached a multi-year agreement with artificial intelligence firm OpenAI.
T-Mobile to Supply OpenAI With Customer Data to Boost User Experience
T-Mobile US said it would partner with OpenAI to build an artificial-intelligence platform designed to help the telecom company gain and keep customers. The companies said the new platform, called IntentCX,
T-Mobile and OpenAI announce partnership
T-Mobile and OpenAI will build a new customer service system powered by AI agents as part of a multi-year partnership announced on Wednesday. Why it matters: Customer service has emerged as one of the top business uses for generative AI,
T-Mobile teams up with AI to redefine customer service
T-Mobile is making a bold move into AI in 2024, partnering with OpenAI to revolutionize how it handles customer support. With their new system, “IntentCX,” AI will do more than just answer questions—it'll take action.
T-Mobile's AI Efforts Make 5G Interesting Again
At its recent Capital Markets Day, T-Mobile made an effort at reigniting some excitement around 5G, announcing partnerships with OpenAI and Nvidia for AI technology-based initiatives.
T-Mobile Wants More AI Chatbots in Customer Support
The technology will be trained on billions of data points from past customer interactions, including real-time network and service experiences. While T-Mobile claimed this technol
Amazon launches Amelia, a generative AI-powered assistant for third-party sellers
Amazon.com Inc. today announced it’s rolling out a generative artificial intelligence assistant dubbed Project Amelia for ...
ETX Daily Up on MSN18h
AI-powered content creation is taking shape on YouTube and Snapchat
AI-powered content creation is taking shape on YouTube and Snapchat Artificial intelligence is revolutionizing the digital landscape, including social media platforms. The online video platform isn't ...
Aerial Intelligence: How AI-Powered Drones Can Revolutionize Industries
Today's drones are primarily hardware-centric, but the trend is heading toward software-defined and AI-powered solutions.
HubSpot introduces Breeze, an AI-powered tool with copilot, agents and customer intelligence
Inbound marketing and customer relationship management platform HubSpot Inc. today introduced Breeze, the company’s ...
Workday acquires AI-powered document platform Evisort
Workday has acquired Evisort, a startup building a suite of AI-powered document analysis tools, for an undisclosed sum.
Slack's new AI-powered assistant aims to streamline your busy work week
Slack will receive an AI assistant as part of a new beta - plus new impressive AI-powered features to ease your workload.
The Amazing Ways Amazon Is Using AI Robots
Amazon is revolutionizing e-commerce with its fleet of over 750,000 AI-powered robots. From mobile helpers to advanced ...
Amazon Ads launches AI-powered video
Amazon Ads AI-powered video allows advertisers to create engaging video and animated content quickly and cost-effectively.
AI-powered Windows laptops do the hard work for you: Our hands-on review
Just what is AI doing in these new Windows machines? We found out exactly what Microsoft Copilot+ PCs actually do.
When Everyone Gets a Coach: The AI-Powered Revolution in Learning
Committing to proven reskilling initiatives and embracing lifelong learning is no longer enough; adopting AI to augment human ...
AI-powered app offers personalized allergy forecasts
SoundHealth launched a new feature in its AI-powered health care app that will give users personalized allergy forecasts to ...
Impacts2d
How AI-Powered CRMs Are Revolutionizing Smart Factories
The rise of smart factories is reshaping the manufacturing landscape, driven by the integration of Artificial Intelligence ...